1.Introduction
This Refund & Cancellation Policy governs all purchases, enrollments, subscriptions, training programs, workshops, mentorship services, certifications, consultations, career guidance sessions, digital products, and educational services provided by Sampurn Digital Academy.
By purchasing any course, program, workshop, mentorship, or educational service, you acknowledge and agree to this Refund & Cancellation Policy.
2.Strict No Refund Policy
All payments made to Sampurn Digital Academy are final, non-refundable, non-transferable, and non-adjustable.
Once payment has been successfully processed, students shall not be entitled to a refund under any circumstances except where required by applicable law.
This policy applies to:
- Online courses
- Live classes
- Recorded courses
- Mentorship programs
- Workshops
- Bootcamps
- Career counseling sessions
- Certifications
- Premium resources
- Digital products
- Training programs
- Consulting services
3.Non-Refundable Circumstances
Refunds shall not be provided due to:
Personal Reasons
- Change of mind
- Lack of interest
- Family commitments
- Personal emergencies
- Medical conditions
- Relocation
- Travel plans
- Marriage functions
- Work commitments
Educational Reasons
- Difficulty understanding course material
- Lack of technical knowledge
- Lack of required skills
- Slow learning pace
- Failure to complete assignments
- Failure to attend classes
- Failure to submit projects
Career Reasons
- Failure to obtain employment
- Failure to obtain internships
- Failure to obtain freelance projects
- Failure to acquire clients
- Failure to generate revenue
- Failure to achieve business goals
Technical Reasons
- Internet issues
- Power failures
- Device incompatibility
- Hardware limitations
- Software issues
- Browser issues
Business Reasons
- Dissatisfaction with personal outcomes
- Dissatisfaction with expected results
- Changes in personal business plans
No refund shall be issued in any of the above situations.
4.Course Access and Refund Eligibility
Refunds shall not be granted once:
- Course access has been provided
- Login credentials have been issued
- Course materials have been shared
- Student has attended a class
- Student has accessed recordings
- Student has downloaded resources
Access to educational content constitutes delivery of digital services.
5.Missed Classes Policy
Students are solely responsible for attending scheduled sessions.
The Academy shall not issue refunds because a student:
- Missed classes
- Joined late
- Could not attend due to work
- Could not attend due to travel
- Could not attend due to illness
- Could not attend due to personal commitments
Missed classes do not qualify for refunds.
6.Batch Transfer Policy
Batch transfers may be permitted solely at the Academy's discretion.
The Academy is under no obligation to provide:
- Alternate batches
- Replacement sessions
- Additional mentorship
- Customized schedules
Batch transfers, if approved, do not create refund rights.
7.Trainer Change Policy
The Academy reserves the right to:
- Change trainers
- Replace instructors
- Assign substitute trainers
- Modify mentorship personnel
Trainer changes shall not constitute grounds for refunds.
Students enroll in the program and curriculum, not any specific trainer.
8.Curriculum Change Policy
Technology changes rapidly.
The Academy may:
- Add modules
- Remove modules
- Update lessons
- Replace technologies
- Revise projects
- Introduce new tools
Curriculum updates shall not entitle students to refunds.
9.Course Discontinuation Policy
The Academy reserves the right to discontinue, merge, replace, or retire courses.
In such situations, the Academy may:
- Provide alternative content
- Offer equivalent training
- Provide substitute resources
The Academy shall determine the appropriate remedy at its sole discretion.
Refunds are not guaranteed.
10.Recorded Content Policy
Recorded content may be:
- Added
- Updated
- Replaced
- Removed
Students acknowledge that recordings may not remain permanently available.
Removal of recordings shall not create refund rights.
11.Lifetime Access Disclaimer
Where "Lifetime Access" is advertised, it refers to access during the operational lifetime of the Academy's platform, subject to business, legal, technical, and commercial feasibility.
Lifetime access:
- Is not ownership
- Is not perpetual access
- Does not guarantee indefinite availability
No refund shall arise due to discontinuation of lifetime access programs.
12.EMI and Installment Plans
Students selecting installment or EMI options remain responsible for all outstanding payments.
Failure to continue participation does not cancel payment obligations.
The Academy reserves the right to:
- Suspend access
- Restrict certifications
- Recover unpaid amounts
- Take legal action where permitted
13.Bonus Resources
Courses may include:
- Templates
- Toolkits
- Bonuses
- Additional modules
- Community access
Such bonuses may be modified or removed at any time.
Removal of bonuses shall not entitle students to refunds.
14.Promotional Offers
Promotional pricing, discounts, scholarships, coupons, and special offers are temporary.
The Academy shall not provide refunds or price adjustments due to future discounts or promotional offers.
15.Account Suspension
If a student violates:
- Terms & Conditions
- Community guidelines
- Intellectual property rules
the Academy may suspend or terminate access without refund.
16.Chargeback and Payment Disputes
Students agree not to initiate fraudulent chargebacks.
If a chargeback is initiated:
- Course access may be revoked
- Certificates may be withheld
- Legal recovery measures may be pursued
- Future enrollment may be restricted
The Academy reserves all rights available under applicable law.
17.Force Majeure
No refunds shall be due for disruptions caused by:
- Natural disasters
- Government restrictions
- Pandemics
- Internet outages
- Power failures
- Third-party platform failures
- Events beyond reasonable control
18.Exceptional Refund Requests
The Academy may review exceptional refund requests solely at its discretion.
Submission of a refund request does not guarantee approval.
Any approved refund shall be determined exclusively by the Academy.
19.Policy Updates
Sampurn Digital Academy reserves the right to modify, update, amend, revise, replace, or discontinue this Refund & Cancellation Policy at any time.
Changes become effective immediately upon publication.
20.Final Acknowledgment
By purchasing, enrolling in, accessing, or participating in any service provided by Sampurn Digital Academy, you acknowledge that:
- You have read this Refund & Cancellation Policy.
- You understand this policy.
- You agree to this policy.
- You accept that all fees are non-refundable except where required by applicable law.
- Your enrollment constitutes acceptance of these terms.